FURSADGATE · FURSADO SHAQO IYO QANDARAASYO HAL MEEL
Job
⏳ 9 days 17 hours left

Customer Service & Social Media Manager

Published by Smart Home Builders ✓
Smart Home Builders logo
Closing date
5 Nov 2026
9 days left
Location
Mogadishu
Banaadir
Opportunity type
Job
Full-time

Manage customer enquiries and the company’s social channels, turning informed follow-up and consistent content into qualified construction leads.

Opportunity details

Published by
Smart Home Builders (verified)
Category
Management/leadership
Closing time
Not specified — apply before the end of the closing date
Contract type
Full-time
Budget
Competitive; based on experience and discussed at interview.
Date published
19 October 2026

Full details

Responsibilities: answer calls, email and social/WhatsApp enquiries; explain services and construction processes; refer qualified prospects, maintain enquiry logs and weekly follow-up reporting. Schedule posts across Facebook, Instagram, TikTok, LinkedIn and WhatsApp Business; moderate messages and complaints; track reach, engagement and leads. Qualifications: diploma/degree in communications, marketing, business or related study; at least two years in customer service or social account management. Fluent written/spoken Somali and English; Arabic advantageous. Working skills in Meta Business Suite, scheduling software and Canva, with patience, organisation and content judgement. Supply examples of managed accounts. Assessment includes responses to five sample enquiries, a weekly posting plan and an interview on client handling.

How to apply

Email. Email CV, short cover letter and portfolio/work samples to either info@secco.so or smartibuilders@gmail.com. Use the position name in the subject. Deadline: 5 November 2026; closing time unspecified. Shortlisted applicants are contacted by phone.

Submission notes

Alternative submission email: smartibuilders@gmail.com; either address may be used.
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